(830) 327-0355
Privacy Policy
At AES Flooring, we recognize that your privacy is important. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, website, or team members. Our goal is to provide a professional and transparent experience for all our residential and commercial clients in the United States.
Information We Collect
We collect information that helps us provide you with the best flooring solutions. This includes contact details such as name, email address, phone number, and service address, along with project information like space dimensions and material preferences. We also collect usage data like IP addresses and browser types to improve our digital services.
How We Use Your Information
Your data is used to streamline our operations and improve your customer journey. We use information to provide accurate quotes, schedule installation work, and ensure our services meet your expectations. With your explicit consent, we may also send you occasional marketing updates or maintenance tips for your new coatings.
Data Sharing
AES Flooring values your trust. We do not sell your personal data. We only share information with trusted third-party service providers—such as payment processors or logistics partners—when it is absolutely necessary to fulfill our service commitment to you.
Cookies & Tracking
We use cookies to enhance your browsing experience and analyze our website traffic. These small files are stored on your device and help us remember your preferences for future visits. You can manage your cookie settings through your browser at any time.
Security & Retention
We implement industry-standard security measures to protect your data from unauthorized access. Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
Your Rights
You have the right to access, update, or request the deletion of your personal information at any time. If you wish to opt-out of our communications or change how your data is handled, please reach out to us using the contact details below.
Contact Us
If you have any questions regarding this Privacy Policy, please contact AES Flooring at info@aesflooring.com or by phone at (830) 327-0355. You can also reach us by mail at 19179 Blanco Rd, Ste 105, PMB 2001, San Antonio, TX 78258.